• You may cancel your order within 7 days from the date of order. Please contact our support team via our website's inquiry form to request a cancellation.

• "Shoyan Shop" does not accept returns, exchanges, or refunds except in cases of defective products.
  *If the delivered product is defective or different from the ordered product, we will accept returns or provide a replacement upon request.
  *Please contact our support team via our website's inquiry form within 7 days of receiving the product.

• Notwithstanding the previous clause, cancellations, returns, and exchanges cannot be accepted for the following reasons:
• If you do not contact us within 7 days of receiving the product.
• Opened or used products.
• If the customer mistakenly purchased due to an error.
• Returns, exchanges, or refunds due to customer preferences.

• We will cover the return shipping costs in cases of obvious defects or incorrect items.